South Street Seaport Museum

A maritime museum with all kinds of model ships on display - and two big ships in the harbor. Well-suited for kids and parents.

Ticket

Adults: $12
Students/Seniors: $8
Children: $6
Children under 2: free

Business Hour

Monday: Closed
Tuesday: Closed
Wednesday: 11:00 AM – 5:00 PM
Thursday: 11:00 AM – 5:00 PM
Friday: 11:00 AM – 5:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM

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User Comments

Elena Boeva 2016-09-08

Hi ALL, Please be aware that this is a very unreliable organization who we had unfortunate experience with. We reserved a boat ( The Pioneer )for a birthday party a week in advance, and they canceled on us 1 hour before everyone arrived. 25 people came and had nowhere to go with all food that was prepared. And all we heard was ” I am sorry” which really did do nothing. I believe that the captain just forgot to check the condition of the boat on time and did so an hour before the party and then called to cancel. The party was spoiled, and the refund was issued to the wrong card. This is the most absurd customer service I have ever experienced with in the USA. Very unreliable, and in addition the refund was issued to the wrong card speaks about how unprofessional the staff is. Do not use their services.
Karina Mikucka 2016-09-02

I booked a Pioneer Schooner Sail for 8.28, which was cancelled (phone message) less than an hour before hand. I was given a phone number to call to speak about a refund or rebook - which is a general number for the South Street Seaport Museum and despite leaving messages - no one has contacted me (it's been almost a week). I have also tried to use the website to email them my information, in hopes of being able to get in touch with someone that way, only to spend time to craft a message, and then for the website to return a "404 - Page Not found " error upon submission. I think the museum is a great institution, however their customer service is virtually non existant. After spending $64 on a sail, and also donating $10 as part of the transaction. I am left frustrating with the experience, and as a result, I cannot recommend it to anyone.
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Museum
12 Fulton St, New York, NY 10038, USA
Website
+1 212-748-8600