Oro's Bakery & Pizza

Business Hour

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 9:00 PM
Sunday: 10:30 AM – 6:00 PM

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User Comments

Carl Mohr 2017-06-10

The food was what you should expect from a quick service place, but the customer service was lacking so I'd refrain from any level of complication in your order. I used their online system to order a pizza. The system lets you select toppings and place them on either the whole pizza or only one half, should you desire so I divided them accordingly. When I picked up the pizza all of the toppings were on one side of the pizza with the other side only having the toppings listed for the entire pizza. I asked him to show me the order thinking that I had screwed it up online, however upon inspecting it the toppings were clearly separated by "first side" and "second side", which are terms that their automated system uses. I can understand a place not giving you something to make up for the mistake, but the guy at the counter wouldn't even acknowledge the mistake saying that it was my fault. Something about that seems wrong to me and I probably won't come back. You can't afford bad customer service in LA where there are a thousand other options that are just as good with far superior customer service.
Leon Guardian 2017-03-04

Made order online and they calld me to say that they cant make what order... Negligents!!!!
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7221 Balboa Blvd, Van Nuys, CA 91406, USA
+1 818-909-9006