Big City Diner

Business Hour

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 12:00 AM
Saturday: 7:00 AM – 12:00 AM
Sunday: 7:00 AM – 10:00 PM

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User Comments

vai caling 2018-05-05

First off the air conditioning was not working the restraunt was hot. We waited 15 minutes and counted 8 staff members walking by our table before we were offered any water. The wait staff stood around congregating just chatting about nothing important while 2 of our meals were getting cold at the food pass waiting for the other wait staff to put the rice in a bowl so the cook can put the rest of the meal in the bowl. I ordered nachos first the chili nachos smelled burned half of the chips were stale or soggy because it had been sitting in the food pass for some time so it came to the table cold. Then when we were consuming our food there were bugs flying around in the restraunt. Then when i requested for the check to pay for the waste of time meal it took forever to get it. This was one of the worst dining experiences i ever had. We were not even afforded a refill on our drinks and there was hardly any to little ice in our drinks. We will never eat at this Big City Diner ever again i give it a thumbs down.
Claude Agao 2018-03-29

Waited 15min. to be seated and the place was practically empty then we waited another 20min. to just get water on our table. So we just got up and left.
Lucas Hurtado 2018-02-25

First time I've been to this establishment. Enjoyed the atmosphere, the staff were friendly and apologized for the delay due to the crowd. However, the food was ill prepared. When most people order food, they expect it to be cooked thoroughly prior to being served. The bacon was raw and as flexible as a wet noodle, the patties were cooked until burnt. The patties were evidently cooked separately and placed to wait upon the buns, as the buns were soaked in grease making them all but useless. TL;DR Food was undercooked but the staff is friendly.
jorgev651 2017-12-30

Absolutely amazing food. Our server Scott was very attentive and friendly. Good location and a very clean place. Serving size is more then adequate. Would definitely recommend and will return again.
Kristi Hilton 2017-12-28

We arrived and our waiter said hi and left. We sat around for 5 minutes and was going to the bar in search of service. Apparently our server doubles as bartender and he was no where to be found. Upon going to the bathroom the roof is leaking all over the floor and is broken. The vents back by the bathroom have thick dust that could fall in dirt. We ended up with a trainee helping us. It was ok.
Jeff P 2017-12-03

I used to work just down the street from this place, and we’d come here periodically for lunch. The burgers are pretty good, but expensive. But, the milkshakes are freaking outstanding. Just don’t ask why they’re so good. It’s nothing gross, it’s just not very healthy. But, every once in a while won’t kill you. These shakes are the best thing at this place.
MEL Johnston-Stock 2017-12-02

We went here while on vacation with family (some live locally). We visited the Ward Center location. Fun, casual atomphere with Trivia that night. My husband & I ordered the Kimchee fried rice and the Chinatown fried min noodles. While both were flavorful they were very greasy !! Service was ok, although our food was delivered a good 2-3 mins. Before the rest of our party ?? I would consider this place a pass considering all of the amazing restaurants in the area.
Jeri Rodrigues 2017-09-25

Ono ( delicious) grinds, especially the chicken wings with Guava BBQ sauce, and for desert... Warm Bread pudding with Haupia sauce....
hokulii mahuka keliikuli 2017-09-08

The Mac and Cheese burger was on of the best burgers I ever had. The waitress was really nice as well.
Brett Botbyl 2017-08-20

Go here quite frequently... mostly for takeout. Salads are Ono, burgers, fried rice and eggs. Great people, always friendly. :-)
MARSHA OGATA 2017-08-05

Love the Asian Fish plate special on Week #3 and Week #6. Find out the next one and try it. It is delicious!
Jennifer Pang 2017-06-17

Big city it's just a great Diner for a Family. Lots of options, good food, and my kids can get a balloon at the end! I have to say that my favorite part of big city is there service. Everyone is super friendly, very accommodating, they always get your order right and are totally fine with running back to get Sriracha, Etc Great place!
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3565 Waialae Ave, Honolulu, HI 96816, USA
Website
+1 808-738-8855