With this convenient and affordable service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our comfortable shuttle will take you from the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.
- Affordable pricing at all our service areas
- Continuous departures
- Hassle-free shuttle transportation
- Comfortable and air-conditioned vehicles
Inclusions & Exclusions
✔ Air-conditioned vehicle
✔ One-Way or Roundtrip Shuttle Service
✔ All Fees and Taxes
✖ Excess luggage charges (where applicable US$10 per oversized bag)
✖ Gratuities
Pickup Locations
1. Balkon Boutique Hotel
2. Movich Club at Blue Diamond Luxury Boutique Hotel
3. Hotel Kin Ka'a
4. Heaven Hotel
5. The Fives Travelers at The Fives Beach by YPJ-All Inclusive
6. Terrasse Hotel
7. Fairmont Heritage Place Mayakoba
8. Oyo Hotel Playa Del Carmen
9. Las Palapas
10. Sofia Boutique Condos by Bunik
11. Grand Palladium Colonial Resort & Spa
12. Grand Palladium Kantenah Resort & Spa
13. Hotel Akumal Caribe
14. Las Villas Akumal
15. Bahia Principe Grand Tulum
16. El Dorado Seaside Suites
Additional Info: **Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.
Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:
- Terminal 2 (Domestic arrivals) at Welcome Bar
- Terminal 2 (International arrivals) at Welcome Bar
- Terminal 3 at Margaritaville Bar
- Terminal 4 at Welcome Bar
**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.
Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
Additional info
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Suitable for all physical fitness levels
• Partial cancellations/refunds are not available for roundtrip transportation services.
• Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
• For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
• Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
• Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
• Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
• Transfer services are not exchangable for any other services/routes.
