With this stress-free service, you won't have to worry about scheduling a taxi or trying to navigate on your own. Our professional staff will help you get the most out of your vacation by taking you to the airport or hotel in a comfortable, air-conditioned vehicle that knows the best route to the airport and back. This saves you time, money, and hassle.
- Flexible and convenient pickup times and locations
- Hassle-free private round-trip transportation
- Comfortable and air-conditioned vehicles
- Affordable pricing at all our service areas
Inclusions & Exclusions
✔ In-vehicle air conditioning
✔ All fees and/or taxes
✔ One-Way or Roundtrip private transfer
✖ Excess luggage charges (where applicable)
✖ Gratuities
Pickup Locations
1. Jarro Cafe Tulum Hotel
2. Xiinbal Tulum
3. Mision Sky Roof
4. Downtown Tulum Hotel
5. Casa Agape Hotel Boutique & Beach Club
6. Layla Tulum - Boutique Hotel & Restaurant
7. Cielito Hotel Boutique
8. Hotel MT Tulum
9. Little Gem Charme Hotel
10. La Tulumena
11. Ophelia Tulum Hotel
12. Casa Teka
13. Alaya Tulum
14. Be Tulum Hotel
15. Hotel Carpe Diem Tulum By Nah Hotels
16. Acinte by Endemico
17. Hotel Ko'ox Wenne
18. Coco Unlimited
Additional Info: **Airport Pickup:** Upon arrival, please collect your baggage and head to the Arrivals Hall. Your driver waits outside of the terminal in the Ground Transportation pick-up area holding a sign displaying an orange Cancun Travel Experience logo. Please present your confirmation or photo ID upon pickup.
Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
Arrivals: If by any chance, you encounter any issues locating your driver please go to any of the following meeting points:
- Terminal 2 (Domestic arrivals) at Welcome Bar
- Terminal 2 (International arrivals) at Welcome Bar
- Terminal 3 at Margaritaville Bar
- Terminal 4 at Welcome Bar
**Hotel Pickup:** Your exact pickup time will be confirmed a day before your flight departure, your driver will meet you at the lobby of your hotel. Please present your confirmation or photo ID upon pickup.
Please be ready and waiting a few minutes before the confirmed pickup time, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
Additional info
• Infants are required to sit on an adult’s lap
• Service animals allowed
• Infants and small children can ride in a pram or stroller
• Suitable for all physical fitness levels
• This a private transfer, only you and your party will travel together.
• Partial cancellations/refunds are not available for roundtrip transportation services.
• Our services operate from 5:00AM to 11:59PM, if your arrival and/or departure falls outside these times please reach out to confirm availability.
• For any last-minute changes and/or delays, please reach out immediately, please note all last minute changes are subject to availability and can´t be guaranteed.
• Arrivals: Your transportation will be ready at exactly 30 minutes after your flight landing time and can wait up to 60 minutes after your flight landing time.
• Departures: Please be ready and waiting at the lobby of your hotel, drivers are only allowed to wait a maximum of 10 minutes after the confirmed pickup time.
• Please note pickups to/from multiple airport terminals/hotels are not allowed, pickup times are based on traffic/road limitations, any requests for changes will be reviewed and accepetd or rejected on supplier´s sole discretion.
• Transfer services are not exchangable for any other services/routes.
